Privacy Policy

Effective Date: 4/14/2025

Funktional Mental Health ("we," "our," or "us") values your privacy and is committed to safeguarding your personal and health-related information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information through our website:

Personal Information:

Name
Email address
Phone number
Information submitted through contact forms or appointment requests

Health Information (Protected Health Information - PHI):
If you submit health-related information through secure forms or platforms, that data may be classified as PHI and is protected under HIPAA (Health Insurance Portability and Accountability Act).

Non-Personal Information:

IP address
Device and browser type
Website usage data (e.g., pages visited), via analytics tools

2. Use of Information

We use your information to:

Respond to inquiries and appointment requests
Provide services and support
Send essential updates or communications
Improve website performance and functionality
Maintain security and compliance

3. HIPAA Compliance

Funktional Mental Health is fully committed to HIPAA compliance. Any Protected Health Information (PHI) you provide through secure channels is handled in accordance with HIPAA privacy and security standards. We take the necessary administrative, technical, and physical safeguards to protect your sensitive data.

4. Sessions Health (Third-Party Booking Platform)

We use Sessions Health, a HIPAA-compliant third-party platform, to manage appointment scheduling, client intake, and communication. Information you submit through Sessions Health is encrypted, stored securely, and only accessible to authorized personnel.

For more information, you can view Sessions Health’s privacy policy

5. Cookies and Analytics

We may use cookies or similar tracking technologies to gather non-personal usage data to improve website performance. You can adjust your browser settings to control or disable cookies.

6. Data Security

We implement industry-standard security measures to protect your information, both online and offline. Despite these efforts, no transmission over the internet can be guaranteed 100% secure.

7. Your Rights

You have the right to:

Access your personal or health information
Request corrections or deletions
Withdraw consent for certain uses
Ask questions or file a privacy-related concern

To exercise your rights, please contact us using the information below.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Funktional Mental Health
Email: funktionalmh@proton.me

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.